Gaya APA

Slack, N., Brandon-Jones, A. (2018). Operations and Process Management: Principles and Practice for Strategic Impact (5th Edition). United Kingdom: Pearson Education Limited.

Gaya MLA

Slack, Nigel., Brandon-Jones, Alistair. "Operations and Process Management: Principles and Practice for Strategic Impact". 5th Edition United Kingdom: Pearson Education Limited, 2018. Text.